TEMUBUAL EKSKLUSIF BERSAMA KETUA POLIS NEGARA, TAN SRI MUSA TAN SRI HAJI HASSAN

SAAT DIMAKLUMKAN PERMOHONAN UNTUK MEMBUAT TEMUBUAL BERSAMA KETUA POLIS NEGARA,TAN SRI MUSA B. TAN SRI HASSAN TELAH DIPERSETUJUI, HATI SETIAP AHLI TEAM BERITA IKDN GEMBIRA SEKALI PUN BEGITU TETAP BERDEBAR. KETUA POLIS NEGARA BUKAN SEMBARANGAN ORANG. KIRANYA INILAH TEMUBUAL KHAS PORTAL BERITA IKDN MENUTUP TIRAI 2009. TEMUBUAL INI BERLANGSUNG DALAM SUASANA DI LUAR SANGKAAN AWAL. MESRA, TELUS DAN TULUS WALAU SOALAN-SOALAN YANG DIBERIKAN BERUNSUR PROVOKASI. TERNYATA PENGALAMAN KETUA POLIS NEGARA ADALAH ILMU YANG TIDAK MUDAH-MUDAH DITEMUI. IKUTI TEMUBUAL BERIKUT YANG BERLANGSUNG DI PEJABAT BELIAU DI BUKIT AMAN.

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S1 : Tan Sri sebagai seorang IGP(Ketua Polis Negara), secara peribadi apakah pandangan Tan Sri dengan jawatan ini? Dikelilingi ’glamer’?

Tan Sri : Pertama sekali ingin saya memberitahu bahawa saya telah bertugas sebagai anggota polis sudah selama 40 tahun. Bermula daripada Inspektor, dan telah memegang banyak jawatan dalam pasukan polis, daripada pegawai penyiasat kepada pegawai pendakwa terus kepada timbalan ketua polis daerah kemudian sebagai pengawai penyiasat undang-undang dalam Narkotik sehinggalah saya dinaikkan ke Jeneral. Saya beranggapan jawatan sebagai Ketua Polis Negara satu jawatan yang mencabar. Ia adalah tanggungjawab yang berat. Ianya bukanlah satu pelantikan yang kita boleh banggakan. Seolah-olah macam kita ini orang yang terpilihlah. Saya tidak pernah berfikir begitu. Tugas ini memerlukan memerlukan komitmen. Tugas ini memerlukan seorang itu bertanggungjawab. Seorang yang berani membuat keputusan walau keputusan yang dibuat tidak disukai. Terutama sekali oleh orang dalaman. Cabaran ini datang bukan semata kerana tuntutan tugas tetapi juga pandangan orang ramai terhadap kita (Polis) . Walau saya sebagai Ketua Polis Negara itu tidak bermakna saya mendapat pengecualian jika saya berkelakuan di luar norma-norma ataupun etika. Maka ini akan mendapat kritikan daripada orang awam. Jadi oleh itu sebagai seorang Ketua Polis Negara saya mesti bertanggungjawab dalam pelbagai tugas dan peranan ini, adil dan memberikan perkhidmatan yang terbaik kepada masyarakat. Tugas paling berat saya ialah memastikan keamanan dan keselamatan negara ini agar masyarakat dapat hidup aman. Itulah tugas yang paling berat sekali.

S2 : Ketua Polis Negara adalah juga manusia biasa, juga seorang awam. Jadi bagaimana Tan Sri mengimbangi jawatan dan fungsi sebagai oragn awam dan sebagai Ketua Polis Negara?

Tan Sri : Sewaktu kita diterima sebagai anggota Polis, apabila kaki kita berada dalam ruang lingkup PDRM, kita telah diajar berkaitan dengan peraturan. Dalam PDRM ini ada etika dan peraturan. Jadi apabila kita dah masuk pasukan polis ini kita terpaksa mengikut etika dan peraturan. Menjadi seorang pegawai polis menjadikan kita seorang yang tidak bebas dan terikat. Saya pun kalau nak bercuti kena memohon, nak keluar daerah pun kena memohon. Saya tidak boleh keluar macam orang biasa yang lain. Oleh kerana saya dah lama hidup dalam keadaan yang banyak peraturan, saya menajdi seperti sudah kalih. Jawatan ini menjadikan saya manusia yang tidak bebas. Ada etika dan peraturan yang perlu saya patuhi. Seorang anggota polis bukan lah seorang manusia yang bebas. Hanya apabila pencen baru dia bebas.

S3 : Bagaimana pula dengan penerimaan keluarga Tan Sri?

Tan Sri : Pada saya, disiplin yang saya pelajari di sini saya praktikkan juga di rumah. Ia bermakna disiplin tadi perlu dipatuhi oleh anak-anak dan juga isteri saya kerana mereka sebahagian daripada saya. Tiada masalah kepada saya dan keluarga saya. Contohnya, kepada anak-anak, saya beritahu kalau hendak keluar mesti beritahu kepada saya dahulu. Bukan saya kongkong dan tidak membenarkan mereka untuk keluar cuma beritahu dan minta izinlah. Jika berjumpa kawan, siapa kawannya? Kalau boleh, bawa ke rumah...dapat juga saya berjumpa mereka. Jadi kita juga boleh berkawan dengan kawan anak kita. Saya tidak membiarkan anak saya keluar tidak tentu hala. Pergi mana-mana tidak beritahu, tidak boleh. Habis lewat, mereka tidak boleh balik selepas pukul 12. Pada pukul 12, you must be in the house

S4 : Pangkat sebagai IGP sentiasa terdedah kepada kontroversi, tidakkah keluarga akan merasa tertekan dengan tempiasnya?

Tan Sri : Mereka memang faham. Ini adalah tugas saya. Jika saya ditimpa kontroversi mereka kena bersabar juga lah. Kontroversi ataupun tohmahan-tohmahan yang dibuat ini semua tidak betul. Sengaja dibuat. Maklumlah kita ini nak melaksanakan undang-undang. Hendak membetulkan keadaan, bukan semua orang suka. Sebagai contoh, apabila saya mengambil alih pucuk kepimpinan PDRM, saya hendak menghapuskan rasuah di kalangan anggota polis. Itu bukan kerja senang. Ada perkara-perkara yang saya arahkan sebelum ini tidak disukai oleh orang bawah saya sendiri. Orang di luar sana apatah lagilah terutama sekali mereka yang terliabt dalam aktiviti ini. halangan untuk mereka sudah datang. Itu cabaran buat saya. Tetapi, kalau saya cekal dan saya membuatnya dengan betul dan saya tidak terlibat dengan perkara-perkara negatif begini…mengapa perlu saya risau?

S5 : Saya tertarik apabila Tan Sri katakan tadi mahu membetulkan pasukan polis dan menghapuskan rasuah dalam pasukan polis. Maknanya penerimaan rasuah di kalangan angota polis itu berlakulah?

Tan Sri : Ada. Ia memang ada. Saya sendiri pun terkena tohmahan-tohmahan yang mengatakan saya kononnya terlibat dengan rasuah. Kononnya mereka yang membuat illegal activities memberikan saya sejumlah wang setiap bulan. Saya minta BPR (SPRM) siasat saya. Saya tidak takut. Saya bagi account number bank saya untuk BPR periksa dan semak. Mengapa perlu saya takut kalau saya tidak buat? Saya tidak mempunyai asas untuk merasa takut.

S6 : Bermula dengan hari pertama Tan Sri melaporkan diri sebagai IGP (Ketua Polis Negara) sampai sekarang ini, bagaimana situasi kadar perasuhan di kalangan anggota polis?

Tan Sri : Alhamdulillah, saya rasa dengan perancangan yang telah saya buat sekarang ini kadar rasuah ini menurun...beransur kurang. Saya telah membuat program-program contohnya naziran, di mana apabila mereka menjalankan tugas for example traffic...mereka ditugaskan untuk memerhati. Jika ada anggota polis kita terlibat, kita tidak teragak-agak untuk ambil tindakan. Orang ramai juga tolonglah memaklumkan kepada kita untuk kita mengambil tindakan. Maklumkanlah kepada saya jika sekiranya ada pegawai-pegawai saya melakukan perkara-perkara yang tidak betul. Kalau ada, mereka boleh menghantar sms kepada saya atau memaklumkan kepada pegawai yang lain supaya kita dapat mengambil tindakan. Ramai orang awam yang mengadu kepada saya tentang kelakuan polis dan jika ia benar, kita akan ambil tindakan tatatertib kepada pegawai polis tersebut

S7 : Saya percaya bahawa rakyat tidak akan percaya dengan apa yang Tan Sri katakan tadi dan menganggap ia hanyalah satu statement untuk menyedapkan hati rakyat.

Tan Sri : Satu perkara yang buat saya marah juga bingung kadang kalanya...yang beri rasuah ialah rakyat juga...yang komplen rakyat juga. Kalau tidak ada orang memberi rasuah maka tiadalah orang yang menerima rasuah. Kalau polis itu minta macamana sekalipun, kalau orang ramai tidak memberi masakan polis itu boleh dapat rasuah? Orang awam dalam apa cara dan keadaan sekalipun janganlah hulurkan rasuah. Kalau tidak, ia akan menjadi budaya.

S8 : Mungkin di peringkat PDRM perlu melancarkan satu talian anti-rasuah? Jika sudah ada talian itu bagaimana pula sambutan dari orang awam?

Tan Sri : Saluran tersebut sudah ada. Bahkan orang ramai ada yang memaklumkan sendiri kepada saya melalui sms, telefon dan juga bilik gerakan kita. Saya mengadakan hubungan yang rapat dengan SPRM. Selalu ada perbincangan dengan mereka dan saya minta pihak SPRM untuk memberi ceramah-ceramah berkenaan rasuah kepada pegawai-pegawai saya.

S9 : Tetapi masih lagi tidak dapat menghapuskan sepenuhnya?

Tan Sri : Kalau dikata hapus rasuah, tidak mungkin. Kerana selagi kita manusia, kerana ini adalah nafsu manusia. Tetapi kita ingin mengurangkan at least tidak menjadi budaya dan barah dalam masyarakat. Itu penting. Nak hapuskan jenayah itu tidak boleh seratus peratus. Selagi ada manusia selagi itu ada jenayah. Kalau semuanya jadi malaikat, bolehlah jenayah itu dihapuskan. Pasal malaikat tidak melakukan jenayah atau dosa.

S10 : Tan Sri, berkait dengan pengistiharan hotspot, adakah pengistiharan itu memberi kesan?

Tan Sri : Saya rasa, dalam kita menjalankan tugas polis mencegah jenayah, sememangnya kita telah mengenal pasti kawasan-kawasan yang kita lihat kadar jenayah meningkat. Perkara ini juga telah dijalankan. Saya telah mengarahkan semua ketua-ketua polis daerah mengambil tindakan-tindakan yang lebih berkesan di kawasan-kawasan hotspot. Apabila saya dilantik sebagai Ketua Polis Negara, saya telah mengisytiharkan bahawa untuk melawan jenayah is the first priority. Lalu saya telah saya mewujudkan pelan penambahbaik pada tahun 2007. Dan dari segi itu, saya telah melancarkan commitee policy di mana polis ini perlu diletakkan tempat-tempat residen untuk rapat dengan masyarakat supaya mereka dapat menjalankan high profile policing. Itu telah saya letakkan di peringkat awal pelantikan saya sebagai Ketua Polis Negara. Saya juga telah membuat rancangan untuk menambah sebanyak 60,000 pegawai polis. Kali terakhir pengambilan intake yang begitu banyak adalah pada tahun 1969. Sekarang sudah berapa tahun. Population negara sudah meningkat. Pembangunan pun dah pesat. Banyak taman-taman sudah dibuka namun balai polis masih di tahap lama, tidak ditambah. Jadi, ia perlu selaras dengan pembangunan. Kerana itulah saya meminta agar balai-balai baru dibuka. Kalau tidak, kita tidak boleh memberi service kepada orang ramai kerana kita tidak cukup anggota.

S11 : Bagaimana keadaannya sekarang Tan Sri?

Tan Sri : Alhamdulillah, sekarang balai-balai baru telah dibuka dan saya juga dalam perancangan untuk melihat semula kawasan-kawasan kepolisan contohnya seperti Klang. Hanya satu IPD tetapi Klang ini besar. Jadi kita nak bahagi kawasan iaitu Klang Utara dan Klang Selatan. Jadi itulah contoh pembahagian sempadan-sempadan kepolisan supaya polis itu wujud di kawasan penempatan ini untuk memberi perkhidmatan. Ini perlu dilakukan kerana pembangunan semakin pesat. We must not forget that police is still relevant di kawasan-kawasan ini. Jadi dengan adanya NKRA ini baguslah kerana kerajaan sedar mustahaknya untuk mengurangkan kadar jenayah dan Alhamdulillah…dengan adanya NKRA ini kerajaan juga mendapat maklumbalas daripada masyarakat dan agensi-agensi yang lain untuk memantapkan tindakan.

S12 : Apakah yang menyebabkan keperluan kepada pengwujudan sempadan kepolisan dan pertambahan anggota ini baru disedari semenjak pengambilan kemasukan polis secara besar-besaran pada tahun 1969?

Tan Sri : Oleh kerana polisi kerajaan yang mementingkan pembangunan maka kerajaan terlupa pada keselamatan. Setiap kali dapat bajet, security dipotong banyak. Oleh kerana terlampau menumpukan kepada pembangunan, education tetapi kita lupa pada security. Jadi security adalah di tahap yang lebih bawah.

S13 : Jadi adakah itu salah satu sebab kadar jenayah yang semakin meningkat?

Tan Sri : Ya betul kerana sekarang ini sudah terbuka. Ramai orang-orang asing datang ke sini, sekarang dunia tiada sempadan melalui Internet. Banyak sekali jenayah-jenayah tanpa sempadan yang berlaku. Dulu kita tidak ada human trafficking atau pemerdagangan orang, sekarang sudah ada. Itu sebab saya katakan, perancangan kita mestilah seiring dengan pembangunan. Kalau keselamatan tidak seiring dengan pembangunan...inilah jadinya.

S14 : Jadi cabaran polis hari ini ialah menangani bentuk-bentuk jenayah baru seperti pemerdagangan orang?

Tan Sri : Betul, cara bekerja sekarang bukan seperti dahulu lagi. Dulu tradisional, sekarang communication semuanya dah cepat. Penjenayah hendak buat jenayah sekarang sudah cepat. Hanya buat panggilan telefon sahaja. Jadi polis juga kena cepat bergerak. Teknologi kita juga kena cepat meningkat. Ini yang saya minta. Sistem dan teknologi yang bersepadu. Kalau itu tidak diberikan bagaimana hendak membanteras jenayah? Sekarang teknologi yang sedia ada di bumi ini, orang luar pakai lebih canggih daripada polis. Itu sebab saya mahukan update dalam teknologi communication, teknologi penyiasatan dan macam-macam lagi. Kita boleh bekerja, tapi berikanlah tools. Apabila kita berada dalam era baru tapi peralatan masih kuno, kita hendak buat macamana?

S15 : Tan Sri, antara jenayah baru dan kepelbagaian kaum di Malaysia yang manakah lebih mencabar kepada anggota polis?

Tan Sri : Saya rasa kita sudah lama hidup multi racial. Saya tidak ada masalah. Itu pada saya bukan masalah. Masalah saya adalah untuk menghadapi jenayah. Banyak jenis jenayah disebabkan permodenan, internet dan komunikasi dan dunia tanpa sempadan. Dari segi racial tiada masalah kerana kita sudah hidup bersama sejak lama lagi. Cuma yang saya tidak suka ada kumpulan-kumpulan yang tertentu yang membangkitkan racial yang boleh menyebabkan keselamatan negara bergoyang. Kumpulan-kumpulan yang sentiasa memainkan isu-isu racial dan chauvinistic dan hero kepada bangsa. Ini adalah perkara yang tidak betul. Daripada dulu lagi kita sudah hidup bersama. Itu tidak ada masalah tetapi kumpulan-kumpulan ini menjadi penghasut. Kepada kumpulan penghasut ini, saya perlu mengambil tindakan.

S16 : Tan Sri dikatakan bertindak berdasarkan kaum atau parti politik?

Tan Sri : UMNO pun kita tangkap. Kalau mereka tidak betul baik ahli politik dan anggota kerajaan pun kita tangkap. Saya tidak pilih bulu. Sebagai pegawai polis kita neutral. Saya sudah cakap banyak kali bahawa kita tidak melihat warna. Kita buta warna. Dalam bertindak, tindakan kita adalah berlandaskan undang-undang. Sesiapa sahaja yang melanggar arahan samada politician atau anggota kerajaan...kita tetap mengambil tindakan. Kita tidak berat sebelah. Pembangkang yang selalu buat perhimpunan haram.

S17 : Adakah kerana ini permit tidak diberikan?

Tan Sri : Itu bergantung kepada tujuan perhimpunan tersebut. Kalau tujuannya untuk menimbulkan fitnah...bukan memberi penerangan yang sebenar dan menghasut, tentu kita tidak boleh benarkan. Kalau hendak buat ceramah buat betul-betul. Ini tidak ceramah bertukar kepada cerita menghasut dan memfitnah orang. Kita bertindak kerana jika kita biarkan ia akan meransang mereka yang hadir untuk terpengaruh dengan cerita hasutan tadi. Keadaan akan jadi panas dan tidak terkawal. Kita kena bertindak untuk mengawal keadaan. Jika orang yang jadi mangsa fitnah tadi bertindak untuk menyerang balas bagaimana? Bukankah keadaan menjadi tidak terkawal?

S18 : Pemakaian permit itu mungkin sebagai alasan?

Tan Sri : Tiada permit pun mereka tetap buat. Bukan pasal permit sebenarnya. Mengikut pemerhatian dan pengalaman kita...kumpulan ini tiada permit pun mereka tetap buat juga. Tapi kalau dengan permit...ada kita ganggu mereka?

S19 : Tidakkah Tan Sri merasa resah apabila setiap hari dihentam dengan kontroversi?

Tan Sri : Saya tiada masalah. Yang menentang itu ada agenda. Saya tiada agenda. Saya cuma menjalankan undang-undang. Saya tidak ada masalah.

S20 : Tan Sri, saya pernah bertanya beberapa orang awam adakah mereka berasa selamat di Malaysia ? Ada yang menjawab bahawa mereka tidak berasa selamat.

Tan Sri : Saya selalu keluar berjalan seorang diri. Saya tidak menggunakan escort. Saya pergi pasar pun jalan kaki seorang diri. Negara ini selamat. Ini merupakan perception.Akhbar suka memainkan isu keselamatan. Apabila sesuatu kejadian berlaku dipampangkan secara besar-besaran di dada akhbar. Amerika dan Singapura pun banyak jenayah tetapi orang merasa selamat kerana tidak dimainkan dengan api di akhbar. Yang kedua politician sendiri mengatakan bahawa tidak merasa selamat di Malaysia. Apabila kejadian jenayah berlaku terus menuduh bahawa polis tidak membuat kerja kerana marah saya menangkap illegal activities. Apabila politician bercakap inilah yang memberi persepsi. Pada saya, jenayah mempunyai perkaitan dengan pelacuran. Ada pelacuran ada gangsterism, bila ada gangsterism terdapatlah jenayah.

S21 : Persepsi yang tidak dirawat akan memberi kesan kepada keselamatan negara.

Tan Sri : Itu bukan peranan polis semata-mata. Setiap orang kena memainkan peranan. Media...politician juga perlu memainkan peranan. Yang kedua adalah masalah sosial. Peranan poliskah masalah sosial? Itu masalah politik iaitu orang-orang yang mentadbir. Masalah-masalah sosial ini berlaku kerana pengganguran, kerana tiada pekerjaan. Maka sediakanlah peluang pekerjaan kepada mereka. Naikkan gaji. Ini ambil orang asing kerana murah. Jadi siapa yang akan memberi makan kepada orang tempatan? Ramai berkata masalah sosial banyak datang dari kaum India. Sewaktu, estet ditutup siapa yang menjaga mereka? Mereka tinggal di mana? Di rumah-rumah tumpangan haram. Tiada penempatan yang betul. Ini siapa punya salah? Polis ke?

S22 : Polis sememangnya harus menjaga keselamatan kerana polis dibayar gaji maka orang awam menganggap bahawa keselamatan mereka terjaga.

Tan Sri : Setiap orang perlu menjaga keselamatan masing-masing dahulu. Kita perlu berusaha dahulu menjaga keselamatan diri. Saya juga menjaga diri sendiri. Jika saya berjalan sendiri saya juga melihat sekeliling saya.

S23 : Pasti Tan Sri sendiri, ada sahaja mata-mata tertentu yang memerhati pergerakan Tan Sri.

Tan Sri : Ya, saya juga menjaga keselamatan saya. Saya juga memerhati jika ada orang atau motor yang lalu berhampiran dengan saya. Penjagaan diri sendiri itu penting. Kalau kita tidak tahu menjaga diri sendiri bagaimana kita mahu orang menjaga diri kita? Sebab itu kita ada program awareness. Jika berjalan seorang diri janganlah memakai emas setebal-setebalnya. Kalau ditarik telinga nanti putus. Tengoklah pada keadaaan. Kalau mahu mengeluarkan wang, janganlah pergi seorang diri. Kalau orang perhati, orang tahu yang you keluarkan duit, orang samunlah. Banyak cara boleh jaga diri.

S24 : Apabila ada berita-berita negatif mengenai anggota-anggota PDRM, sebagai Ketua Polis Negara, adakah Tan Sri terpukul?

Tan Sri : Tidak, saya tidak terpukul tetapi saya penat. Saya penat kerana sudah sudah banyak kali saya mahu memperbetulkan keadaan. Banyak program-program yang telah saya jalankan untuk memperbaiki keadaan tetapi jika masih ada pegawai-pegawai polis yang melanggar etika, saya rasa penat. Saya juga penat apabila ada polis diberi tohmahan. Dan orang ramai pula yang memperlekehkan polis. Orang yang membuat tohmahan ini niat mereka ialah biarlah mereka bebas buat apa yang mereka suka. Sedangkan mana ada hidup bebas. Hidup mesti ada pegangan dan peraturan. Jika tidak kita akan hidup seperti binatang di dalam hutan Siapa yang kuat, dialah juara.

S25: Tan Sri sering ke luar negara, bagaimanakah Tan Sri melihat rakyat Malaysia?

Tan Sri : Saya melihat bahawa rakyat Malaysia sangat manja. Semuanya mahu dilakukan oleh kerajaan. Saya melihat di luar negara, rakyah mereka membantu polis. Mereka menegur orang yang tidak betul. Mereka diajar seawal di bangku sekolah lagi. Undang-undang diajar di sekolah contohnya undang-undang trafik di Armsterdam. Seorang budak kecil menegur saya ketika saya melintas jalan ketika lampu isyarat trafik masih merah. ”Sir, don’t walk! It’ red. Wrong! It’s red”. Kita di sini, tiada begitu, kita main jalan sahaja. Kita di sini kadang-kala kita suruh anak kita yang keluar pergi belikan rokok.

S26 : Tan Sri kata rakyat Malaysia manja tetapi bukankah itu yang kerajaan sepatutnya beri kepada rakyatnya?

Tan Sri : Kita kena tanya diri kita, apa yang kita boleh berikan kepada negara kita juga. Kita sebagai rakyat, kita kena tanya diri kita. Apa yang kita boleh buat untuk negara kita? Tanya diri sendiri, apa saya boleh buat untuk negara saya? Itu yang paling penting.

S27 : Apa pesanan Tan Sri kepada rakyat Malaysia?

Tan Sri :Kepada pegawai-pegawai polis jalankanlah tugas dengan ikhlas, jujur dan amanah supaya masyarakat gembira dengan perkhidmatan yang kita beri kepada masyarakat supaya kita dapat dihormati oleh masyarakat. Kepada masyarakat pula, saya mohon patuhlah kepada undang-undang dan hormatilah sesama budaya, kaum dan agama. Hiduplah bersama kerana sudah lama kita hidup bersama. Kita ada budaya kita sendiri, cara menghormati antara satu sama lain. Kalau kita nak bersuara perlu ada saluran yang betul. Bukan dengan melalak di tepi jalan. Itu bukan budaya kita. Budaya kita adalah menghormati orang. Terima kasih.

Editor iKDN | 31 Disember 09 2:27am

Published in http://www.ikdn.org/511.html

12 PRINCIPLES OF CREATING YOUR OWN FUTURE

Principle 1 – Your potential is unlimited

Your mind has all the power you need to get anything you really want in life. Your ability to harness the incredible, creative and constructive capacities of your thinking determines everything that happens to you.
Your mind is the most powerful force in your universe. Your brain has a microchip as big of a football stadium but to some of us, we only use up to size of a peanut.

Many people think that they are not smart enough, creative enough or talented enough to get the things they want. But the fact is that most of these beliefs have no basis in reality. They are simply not true. As Henry Ford said, “If you believe you can do a thing, or you believe you cannot, in either case, you are probably right”.

Principle 2 – Clarity is Critical

We must know what we want. The primary reason for great success is clear, specific, measurable goals and plans, written down and accompanied by a burning desire to accomplish them. Knowing what you want dramatically increases the probabilities that you will get it.

The primary reasons for underachievement and failure is fuzziness and confusion about goals. Failure comes from the inability to decide exactly what you want, and what it will look like, when you want it and how you will attain it. As Zig Ziglar says, “The fact is that you can’t hit a target that you can’t see. If you don’t know where you’re going, you will probably end up somewhere else. You have to have goals”.

Clarity is a critical luck factor. The clearer you are about what you want, the more rapidly you will attain it. When you are absolutely clear about your goals, you activate all the powers of your mind to help you to achieve them. You develop a better sense for the specific activities you can engage in to move you faster toward them. You can make better and faster decision about the allocation of time and resources. This is true in both personal and business life.

Principle 3 – Knowledge is Power

The future belongs to the people with the critical knowledge of how to get results, and those who are adding to their knowledge base every day. The learning process stops at our death bed.

To move ahead faster, especially in your financial life, you must remember that to earn more, you must learn more. You must make a point to read at least one “knowledge book” a month. If you want to increase your income and your earning ability, you have to learn new information, ideas, and skills that you can apply to your work to create values for your company and its stakeholders.

You don’t need to be genius to be successful. You don’t need to graduate from Oxford, Cambridge, Stanford or Harvard to be successful in the information age. What is important is the maturity and the quality of your thinking. The quality of your thinking is determined by your commitment to continuous learning. The more you feed your mind with new knowledge, new insights, new ideas and new information, the more you magnetize your mind.

To expand your knowledge is to read. Perhaps not all readers are leaders, but all leaders are readers. According to the research, the highest paid Americans read an average of two to three hours per day. Where are we?

If you go into the home of a wealthy person what is the first thing you see? And the answer is a library!
The wealthier the home owners and the larger the home and the more likely it is that they will have a fully stocked library.

If you go into the home of poor people, what is the first thing you see? That’s right: The biggest television they can afford – Plasma/LCD – 48 inches or more.

Principle 4 – Mastery is Magical

There are two mental illnesses that are rampant across the globe. The first is the something for nothing disease and the second is the quick-fix or get rich quick scheme.

The something for nothing disease is contracted by people who think that they can get more out than they put in. They think that they can put in a dollar and get two dollars back. They are constantly looking for opportunities to get something they want without paying full price.

The second mental illness is the quick-fix disease. This is contracted by people who are looking for fast, easy ways to achieve their goals. They look for short cuts to acquire new skills that actually take a long time to master. These people become suckers for the latest get rich quick idea; and in the process get themselves burnt.

The achievement of mastery in any field requires months and years of hard work on yourself and your job. Every extraordinary achievement is the result of thousands or ordinary achievements that no one ever sees or appreciates. Every great accomplishment is the result of hundreds and perhaps thousands of hours of painstaking effort, preparation, study and practice that very few people are even aware of.

Principle 5 – Attitude is Everything

Attitude is the most important word in any language. Attitude is more important that facts. It is important than the past, than education, than what other people think or say or do. It is more important than appearance, gifted ability or skill. It will make or break a company, a home, etc.

One of the ways to assure that you have a great life is for you to be liked and appreciated by everyone with whom you work. You will get more opportunities and steadier promotions. As a result of your positive mental attitude, the people around, above and below you and your same level will want you to succeed and will do everything possible to help you.

A person with a positive attitude can make more progress in a couple of years than a person with a negative attitude would make in 10 or 20 years. Take full control of your words and actions and make sure that everything you do is helping you. Resolve every day to behave like the kind of person you want to be thought of and spoken about by other people.

Principle 6 – Relationship are Essential

The Law of Relationship explains one of the most critical success factors of all. It says, relationships are essential, the more people who know you and think of you in a positive way, the more opportunities you will have to achieve your goals.

The quality and quantity of your relationships with other people will determine your success as much or more than any other factor. Every important change in your life will involve other people. If you want to achieve big goals, you will need the active involvement and cooperation of many other people.

Principle 7 – Money Matters

One of your most important goals in life is to be financially independent. Having enough money is essential to your enjoying the freedom, happiness, opportunity and fun self expression that you want in your future.
Virtually everyone who is successful in America started with little or nothing at all. Less than 1 per cent of financially successful Americans started off with a family inheritance of any kind. Bill Gates who dropped out of Harvard to start his own business at the age of twenty and now he is the wealthiest man in the world.
People without money are like people who have not eaten for a long time. They become totally preoccupied with food. They can think of nothing else. In the same way, people with financial problem think and worry about money all the time. They have little emotional of spiritual energy left over to spread on the world around them. How do you expect them to lead their family and companies?

There is a plenty of guidance around you to help you to achieve financial independence. You read numerous rags-to-riches stories books and magazines. There are millions of people who have started with nothing and
made it to the top financially. Follow the principle of emulation. This principle says, you will be successful in proportion to which you find out what other successful people are doing and then do the same things yourself over and over again

Principle 8 – You are a Genius

Your mind is your most valuable asset. It can make you rich or poor, happy or unhappy. By applying your intelligence properly, you can create a wonderful life for yourself. There is not a problem you cannot solve, an obstacle you cannot overcome, or a goal that you cannot achieve when you begin tapping into the incredible powers of your amazing brains.

Your brain has 100 billion cells. Each of these cells is connected and interconnected with as many as 20,000 other cells. Each of these connections and interconnections is capable of a new idea or insight. This means the possible number of different thoughts and ideas you can generate is a number greater that that off all atoms in the known universe.

Average people use only 10 percent of their brains. For some, they may use only 0.1 percent of their brains. The remainder goes unused and unappreciated, usually for the life of the individual.
Unlocking the powers of your mind is the key to creating your own future. You are a potential genius. You have all the brainpower you will ever need within you, right now, to achieve any goal you can set for yourself. The answer is in your hands not in anybody else.

Principle 9 – Results Determine Rewards

People say you are lucky; you are the blue eyed boy of certain individual, when you achieve great success faster and easier than other people. But everything that happens is based on probabilities. Successful people are always taking actions, large and small, to increase the likelihood that they will achieve their goals. They attribute their success to their own personal characteristics/ competencies and especially to their willingness to work harder than other people. They establish excellent networking with people who will assist them to achieve their goals. People who fail always ascribe their lack of success to bad luck and blame it on other people and circumstances.

The ultimate success principle is your ability to get results for which people are willing to pay you, advance you, promote you, open doors for you and move you up into the top levels of your profession.
The principle of results says, “Your rewards will always be equal to the quality, quantity and timeliness of the results that you achieve for other people. Your financial rewards in life will always be in direct proportion to the value of the contribution that you make to others, as they value it.”

Like a company, your personal reputation is your most valuable asset as well. Your reputation, your brand is defined as the way you are perceived by the people you work with and for, and by your customers. Your reputation is summarized in the words people use to describe you when you are not there. Everything you do to improve the quality of your reputation improved your perceived value, and the value of what you do. And perhaps the most important part of your reputation is your ability to get the results for which you were hired.

Principle 10 – Seize the Day!

The Law of Probabilities makes luck predictable. The Law of Probabilities simply says that the more different things you try, the more likely it is that you will try the right thing at the right time and in the right way. This is why ‘action orientation’ is a characteristic of all highly successful people. The more action you take, the more likely it is that you will experience what other call luck. The more you try, the more you will eventually triumph.

Action orientation requires organizing your life in such a way that you get more done, faster, in a shorter period of time. The quality of initiative separates the most successful people from the least successful. The top performers in every study seem to demonstrate much higher levels of personal initiative than the average performers. Top people are much likely to accept responsibility and take action when they see something that need to be done. They are more proactive than reactive. They move quickly, usually without detailed discussion, analysis, or – waiting to get permission.

There are seven ways to increase your productivity, performance and output immediately. These are techniques practiced by the highest paid people in the field. They are as follows:

1. Work faster
2. Work longer and harder
3. Do more important things
4. Do things you’re better at
5. Bunch your tasks
6. Do things together
7. Simplify your work

Principle 11 – Character Counts

Character is the greatest guarantee of performance and success. You can never achieve on the outside what you have not earned on the inside. If you want to change your outer world, you must begin by changing your thinking, by reprogramming your subconscious mind. You must build within yourself a structure of values, beliefs, and inner convictions that are consistent with the kind of life you want to enjoy on the outside. You must develop your own character.

Self-discipline is the iron quality of character. It is the foundation stone of integrity and courage. Your level of self-discipline has a major impact on what you accomplish in every area of endeavour.
There is a direct correlation between self-discipline and self-esteem. The more you discipline yourself to do things you have resolved to do, the more you like and respect yourself. And the more you like and respect yourself, the more capable you become of disciplining yourself to do the things that you know you should do.

Principle 12 – Fortunes Favors the Brave

Winston Churchill once said, “Courage is rightly considered the foremost of the virtues, for upon it all others depend.” The development of self confidence, courage, boldness and willingness to move forwards towards your goals, with no guarantee or certainty of success, is the essential requirement for high achievement. With courage, you can do virtually anything in life. And without it, none of the other qualities will help you.
Once of the hallmark of brave people is that they make a habit of confronting their fears whenever they arise. When you confront something that is making you afraid, and you move toward that fear, the fear diminishes and loses its hold over you.

One of the symptoms of fear is worry. Worry is sustained form of fear caused by indecision and doubt. Worry is thinking about and imagining exactly the things that you don’t want to happen. But when you take action towards your goals, your worries disappear and your entire attention shifts to the results you are trying to accomplish. You are on your way!

Perseverance, persistence, determination are the essential qualities that make you a successful person. Other competencies such as patience, resolution, analytical thinking, conceptual thinking, integrity, self control, organizational, commitment, self confidence, backed indomitable willpower and unshakable persistence that will ultimately guarantee your success in future

12 principles of creating your own future is authored by Brian Tracy. A self-help author who has recorded many of his works as audio books, he has also presented topics about leadership, sales, managerial effectiveness, and business strategy in seminars. Currently he is the Chairman of Brian Tracy International based in California, with affiliates throughout the United States and 31 other countries and he is currently a much-sought-after speaker.

BE AN EFFECTIVE NEGOTIATOR

Most business people approach a negotiation hoping for a win-win agreement. But even with the best of intentions, they usually fall into the same win-lose patterns that characterize most negotiations.  

 

What qualities do the most effective negotiators possess? How are they able to consistently achieve win-win outcomes?

Cultivating the following qualities will improve your chances of negotiating win-win agreements: -

1. Engage in mutual problem solving  

Most people are conditioned to see a negotiation as a chance to win or lose.  As such, they do what they can to win as much as they can, and the other side does the same. This competitive mindset leads to win-lose or partial win results.  The best negotiators, however, approach a negotiation as an opportunity for mutual problem-solving.  Understand your interests and priorities them so that you stay focused on what is important to you.

• Know what you must have and what you would like to get from the negotiation before you begin.
• Have a list of other items you are willing to exchange.  
• Try to anticipate the other party’s interests as well.
• Explore ways to help him get what he needs at little or no cost to you.
• Adopt a collaborative mindset.  
• Strive to optimize the overall outcome, rather than trying to maximize your gains on each of a series of items.  

2. Share information
 
Most people play their cards close to the chest during a negotiation.  They refuse to tell the other party anything of substance for fear the other party will use it to their advantage.

Of course, there may be some things you don’t want the other party to know. For example, you may not want to share your alternatives or your bottom line.  However, it does not hurt to let your counterpart know what your interests are. He will often reciprocate, and you are then in a better position to satisfy both party’s interests.

But what if you share your interests and the other party keeps his to himself? Would that place you at a disadvantage?  No, it would not. Recent studies suggest that even when only one party lays his interests on the table, a win-win outcome is still more likely.  

The mere fact that some interests are disclosed improves the chances that both sides will benefit.

3. Ask questions

Asking question is one way to get information. But the benefits of asking questions go beyond mere information.  Asking non-threatening questions allows you to build rapport and put the other party at ease. It enables you to manage the discussion and gives you time to think.  

Questions also allow you to check your assumptions and confirm your understanding of key points.  Be careful how you ask questions. Do not ask in a sarcastic tone or sound threatening.  Ask questions that seek fair information and show a genuine concern for the other party and the negotiation process.  

4. Listen empathetically

You learn more by listening than by talking, so encourage the other party to speak by listening attentively.  

Make eye contact. Do not interrupt. Do not form conclusions until your counterpart has finished speaking.  A good listener shows concern and respect for the other party.  

Try to really understand the other party’s point of view, even if you do not agree.  Recognize that his arguments and needs have merit.  
Likeable and agreeable negotiators accomplish more than self-centered ones.  

5. Explain before disagreeing

Do not be quick to disagree with your counterpart. An immediate rejection suggests you do not really care about the other person and are not open to his ideas. Consider what he is saying.  

Look for common ground and try to build on it with your counter-proposal.  Offer your counter-proposal as a suggestion rather than a demand, and be prepared to discuss it.  

6. Persuade

Use data, evidence, and logic to support your proposals.  

Focus on the most compelling one or two arguments rather than trying to build support with a smattering of less convincing arguments. Quality is more important than quantity here.  

Use fair and objective standards to support your proposal.  Offer facts and reasons that make intrinsic good sense, such as market prices and historical trends.  

Do not offer arbitrary arguments such as “that’s all we are willing to pay”.  Unsupportable rationales are not persuasive and will make your counterpart more resistant.  

7. Think laterally

A win-win solution is not always obvious. The ability to develop creative options is a key to crafting win-win agreements. Learn to think out of the box. By modeling these characteristics of win-win negotiators, you too will become a better negotiator.

Article by David Goldwich, who conducts workshops on communication skills, persuasion, negotiation, assertiveness and personal effectiveness

ARE YOU ALWAYS LATE?

Chronic latecomers are usually not the most popular people in the world, but if you believe you could never kick the habit after all these years, you're dead wrong!'Fashoinably late' is no longer a fashion.

In today's heavily scheduled world, it is the punctual who are respected and admired. Even though most of us know this, some people are always late, no matter how much time they have to get ready. 

You may be one of them, do of the following telltale sign sound familiar:

1. You’re always rushing at the last minute; even though you've promised yourself countless times that you wouldn't let this happen again.
2. You've tried setting your watch several minutes ahead, but you're still late.
3. You may be punctual for work (barely) but you're usually at least 20 minutes late for meetings, appointments, class, theater or other non-work situations.
4. You make excuses, such as: "There was traffic, or something came up," or "I was going to call you but I didn't want to be even later." 
5. People become impatient or angry at your tardiness. 
6. You believe that you are more motivated when in a time crunch or that you move faster under pressure.

If you can identify with two or more of the above, you have a problem with punctuality.

No, it's not in your genes!

Chronic lateness is not a psychiatric diagnosis. Nor is it a genetic condition, even though some people treat it as such. They say things like:

 "That's just the way I am. I don't like it, but it seems that I am incapable of being on time"

"I don't mean to be late. It just turns out that way."

Chronic lateness is related to procrastination. Latecomers and procrastinators have trouble not with time, but with self-discipline. They may also have underlying anxiety about the task they're faced with.

It's all about your "inner brat"!

If you have problems with being punctual, especially for things that are a bit threatening, such as doctor's appointments, new social situations, or meeting with people you don't like, then your lateness is anxiety-based. Putting off the inevitable is how your mind tries to cope with anxiety.

But if you are habitually late for routine business and for events that don't cause you much discomfort, then the problem is mainly with self-discipline and your "inner brat," the part of you that balks at exerting itself, and at being told what to do.

Here's an example of how your inner brat sabotages your efforts.

Suppose that, in order to be at work by 8:30 a.m., you must leave home by 7:30. So you set the alarm for 6:30 -- no, let's make it 6:15 just to be safe. The next morning when the alarm rings at 6:15, your inner brat says to you, "Just press the snooze button.

You didn't really intend to get up till 6:30 anyway." And 9 minutes later when the alarm rings again, your inner brat says, "Just one more time. It's not 6:30 yet." You might press the snooze button 2 or 3 more times. By the time you do roll out of bed you feel a little rushed, but you convince yourself that you can still make it out the door by 7:30...7:40 at the latest.

Uh,oh...who opened that door?

Oops -- what have you just done? You have inadvertently allowed your inner brat to negotiate. The 7:30 departure time is no longer firm.

Now it's moved to 7:40. Plus, you have opened the door to further delay as you get closer to 7:40. As your morning routine progresses, you find several little things that didn't seem urgent last night or the day before, but which need to be taken care of right now. 

Checking your watch (which you've set 10 minutes fast) you see that it's 7;35. "It's really 7:25", you remind yourself. Your inner brat adds that you have at least 15 minutes, since you can still make it to work on time if you leave at 7;40, providing traffic is not too bad. 

Next thing you know, it's 7:55, and you go flying around looking for your shoes, your keys or that recipe you promised to Gladys at work. Now there's no way you're going to be there by 8:30.

But tomorrow for sure . . . 

Archenemy of focus, master of distraction

How did this happen? You can see that the problem is not lack of time -- you have enough time to get ready.

The problem is what you do with the time. Your inner brat distracts you, makes excuses about the urgencies of nonessential tasks, or rationalizes that you don't have to conform to a rigid schedule and it's not just work or other obligations that your inner brat resists.

It also balks at preparing for things that you're looking forward to. Just as with work, getting ready for a positive event requires focus and blocking out distractions. Since these involve effort and concentration, your inner brat wants nothing to do with them.

As you can see, if you want to be successful at mastering your chronic lateness, it's not enough to merely rearrange your schedule. You must also understand how your inner brat sabotages your best efforts to be on time by distorting your priorities. 

Once you get to know your inner brat, you'll be on your way to breaking your lateness habit.

Article by Pauline Wallin, Ph.D. is a psychologist in Camp Hill, PA, and author of Taming Your Inner Brat: A Guide for Transforming Selfdefeating Behavior (Beyond Words Publishing, 2001).